Waterjet Manufacturer

CUSTOMER SERVICE – MAXIEM WATERJET MANUFACTURER

The MAXIEM Customer Service Department provides our customers with expert service and support for their MAXIEM Systems and Accessories.  Customer Support Phone Coverage Customer Service technicians available to assist with your questions.  Hours currently in effect:  7 a.m. - 4 p.m. PST Monday through Friday.


MAXIEM Technical Support and Parts Order Assistance 877-629-4365 or 253-796-3460
Customer Service Fax for Parts Orders 253-872-7446
Customer Training
  • Waterjet Operation and maintenance training classes are available at our Kent, WA facility
  • Software Training Library
  • Maintenance DVDs
    -Pump and Nozzle Rebuild
    -Maintenance Checklist Overview
  • Webinars (web-based seminars)
  • Custom training available to meet your specific needs

Warranty
MAXIEM, a waterjet manufacturer, offers a One Year Limited Warranty on our new systems and accessories. See your written warranty policy for the specific details. Extended warranties are available. 		Field Services
  • Professional machine installations
  • Service Contracts
    -Annual and other periodically scheduled service agreements
    -Flexible deliverables tailored to your specific needs
  • Field repair services
  • Machine relocation services

Spare Parts 
  • Factory certified MAXIEM and OMAX parts in stock
  • Same day shipment of most parts (weekdays only)